"A couple months ago, upon the discovery of my furnace missing a filter slot, I scrambled high and low to find someone in Bergen county to fix this. I was not having much luck as some had long waiting lists and some don't handle stuff like this. Luckily I came across A Degree Above through yelp(where else?) Lou and Danny were great, they dropped in that day that worked for me to take a look at it even though they were booked that day. They took their time explaining the many options, how the airducts worked and even pointed out how so some pipes of the furnace was not right but it's a easy fix. They were not pushy at all and took extreme care in taking down or measurements. They then told us they'll send us an estimate in a few days after looking into the best option for us. Danny sent our quote and proposal the next business day. Their prices were pretty reasonable and they even told us we didn't have to go with the most expensive option. 2 weeks later, they came in, got the job done (neat and quick)and fixed the pipes free. I am happy with their service and I feel even happier now breathing dust free air!"
"We had some issues with our furnace and wanted to find a company to take a look at it. Although we have lived in our home for 23 years, this was the first time our furnace needed professional service and we had nowhere to turn. I did some research on Yelp and found "A Degree Above." I was greatly impressed by their uniformly positive reviews as well as by the fact that they are based in our town, so decided to give them a try.
My wife called at 7 am and reached Lou, the co-owner. We were impressed that someone actually answered the phone, rather than the usual routine of reaching voicemail and getting called back hours...or days...later (if at all). Lou said that he could be at our home at 9:30 am.(amazing turnaround time). He arrived right on time.
Lou did a complete inspection, cleaning and maintenance of our furnace. Because he wanted the time to do the job thoroughly, he suggested to my wife that he return later that day to do the cleaning in a thorough way. He was meticulous in cleaning a furnace that had not been cleaned in at least 25 years. In addition to his professional work, what was especially appreciated was his courtesy in answering our questions and his honesty in not recommending any unnecessary work. Plus the bill was beyond reasonable for the work performed.
We now have a new service provider to use for our heating and cooling needs. In addition, we will be recommending "A Degree Above" to our neighbors and friends.
Thanks, Lou, for making such a great first impression on your new customers!
"Have a 2 year old Crown Boiler installed by WeatherBusters. Wanted it serviced before the season started. Called them & got the A Degree Above #. Called & took a chance that the installer that I was happy with would be on the call. Turns out my hunch was right. Daniel & his partner Louis, the owners of A Degree Above former installers of Weatherbusters, showed up right on time. Cleaned my boiler & prepped it for usage. Great service, nice people. To bad they have to take the rap for their former employer's greed. Use them with confidence."
"Lou is honest, caring, and really knows what he's doing. We came back from vacation to a broken heater downstairs. Annoying but not terrible since we could hang out upstairs. He came the very next day and found a broken value. Easy fix and while he was here he pointed out a few things that should be replaced and were not to code and would eventually need to be replaced. All was good until the next day we realized our upstairs heat didn't work now. My husband who wasn't there the previous day when Lou came by was so annoyed asking me what sort of person did I hire. Lou came back and figured out we barely had any water in our baseboard system. He added a new thing that made sure we had the proper amt of water and filled/replaced all 3 of our separate heating systems. The stuff that drained out was black and gross. He fixed our heat for an incredibly reasonable price and this is the best it's worked since we moved in back in 2006. I would highly recommend him to anyone who needs his help. Thank you Lou! :D"