"A couple months ago, upon the discovery of my furnace missing a filter slot, I scrambled high and low to find someone in Bergen county to fix this. I was not having much luck as some had long waiting lists and some don't handle stuff like this. Luckily I came across A Degree Above through yelp(where else?) Lou and Danny were great, they dropped in that day that worked for me to take a look at it even though they were booked that day. They took their time explaining the many options, how the airducts worked and even pointed out how so some pipes of the furnace was not right but it's a easy fix. They were not pushy at all and took extreme care in taking down or measurements. They then told us they'll send us an estimate in a few days after looking into the best option for us. Danny sent our quote and proposal the next business day. Their prices were pretty reasonable and they even told us we didn't have to go with the most expensive option. 2 weeks later, they came in, got the job done (neat and quick)and fixed the pipes free. I am happy with their service and I feel even happier now breathing dust free air!"
"We had some issues with our furnace and wanted to find a company to take a look at it. Although we have lived in our home for 23 years, this was the first time our furnace needed professional service and we had nowhere to turn. I did some research on Yelp and found "A Degree Above." I was greatly impressed by their uniformly positive reviews as well as by the fact that they are based in our town, so decided to give them a try.
My wife called at 7 am and reached Lou, the co-owner. We were impressed that someone actually answered the phone, rather than the usual routine of reaching voicemail and getting called back hours...or days...later (if at all). Lou said that he could be at our home at 9:30 am.(amazing turnaround time). He arrived right on time.
Lou did a complete inspection, cleaning and maintenance of our furnace. Because he wanted the time to do the job thoroughly, he suggested to my wife that he return later that day to do the cleaning in a thorough way. He was meticulous in cleaning a furnace that had not been cleaned in at least 25 years. In addition to his professional work, what was especially appreciated was his courtesy in answering our questions and his honesty in not recommending any unnecessary work. Plus the bill was beyond reasonable for the work performed.
We now have a new service provider to use for our heating and cooling needs. In addition, we will be recommending "A Degree Above" to our neighbors and friends.
Thanks, Lou, for making such a great first impression on your new customers!
"Have a 2 year old Crown Boiler installed by WeatherBusters. Wanted it serviced before the season started. Called them & got the A Degree Above #. Called & took a chance that the installer that I was happy with would be on the call. Turns out my hunch was right. Daniel & his partner Louis, the owners of A Degree Above former installers of Weatherbusters, showed up right on time. Cleaned my boiler & prepped it for usage. Great service, nice people. To bad they have to take the rap for their former employer's greed. Use them with confidence."
"Lou is honest, caring, and really knows what he's doing. We came back from vacation to a broken heater downstairs. Annoying but not terrible since we could hang out upstairs. He came the very next day and found a broken value. Easy fix and while he was here he pointed out a few things that should be replaced and were not to code and would eventually need to be replaced. All was good until the next day we realized our upstairs heat didn't work now. My husband who wasn't there the previous day when Lou came by was so annoyed asking me what sort of person did I hire. Lou came back and figured out we barely had any water in our baseboard system. He added a new thing that made sure we had the proper amt of water and filled/replaced all 3 of our separate heating systems. The stuff that drained out was black and gross. He fixed our heat for an incredibly reasonable price and this is the best it's worked since we moved in back in 2006. I would highly recommend him to anyone who needs his help. Thank you Lou! :D"
Purchasing a home can be very stressful but A Degree Aboves technician put us at ease. He was very thorough and explained every component on both the AC and furnace unit that was having issues. They were able to provide a quote to us that will allow negotiations to occur with the sellers. We will definitely be using them once the home is closed and we can proceed with repairs. Highly recommended.
The number one concern with any company is trust. This was established within the first few minutes of my encounter. Clean, professional, detailed, and very knowledgeable. I would highly recommend this company for their services.
I've used Degree Above multiple times since I bought my home. I'm very pleased with the service from start to finish. They always try to come ASAP, frequently the same day. The guys take the time to explain what the problem is and your options. When they saw that I was knowledgeable and handy, they even advised me to try and diagnose simple fixes prior to calling them which showed me they care about their customers and not just making a buck. I highly recommend them.
If I could give 10 or more stars to A Degree Above Heating & Cooling, I would. They've been servicing our AC and heating units for the last 4 years and just when I thought I couldn't be happier with their service, they go way above and beyond. On Sunday our AC stopped working. I called them Monday morning and around 2pm the technicians were here. They diagnosed the problem, ordered a new motor and today (Tuesday) the owner plus another technician showed up to replace the motor. Mind you, it was pouring and windy when they showed up but they worked thru it and within a hour or so our AC was up and running. I just couldn't believe how dedicated they are to their customers. Lou and his team are honest, fair, knowledgeable, very professional and simply exceptional...they listen to the customers and truly care. A Degree Above Heating & Cooling is the team you want to call!
We called as first-time customers with our AC fan not working and an idea of what the problem might be (having seen similar symptoms years ago), and scheduled an appointment. Later the same day we got an email and a call back asking if we were at home and a repairman could visit *soon*. Lou showed up, did some evaluation, replaced the starter capacitor, explained what he had done - with photos - and now all's right with the world. Responsive, adaptable, good use of technology and communication to stay in touch with the customer, nice guy showing up to do the work, and all working well - everything we could ask of a repair service. Count us as happy customers.
Number one in honesty, knowledge and fair pricing. The best in our area. You won't go wrong with A Degree Above.
Great prompt service was able to get to us last minute on a really hot day just before a holiday weekend!! Guys were polite(Matt and Rich) and seemed very honest they did their job quickly and professionally! The girl (I think her name was Erin) was very nice getting us in last minute. And their prices were not very expensive considering it was also a last minute emergency did not charge any extra fee just a normal service call price $99.99 which is about normal!
I used A Degree Above about five year ago and was impressed with their professionalism and honesty. When my central ac had problems again, I didn't hesitate to call them. They were once again very thorough in their investigation into the problems my ac unit was having, explained everything they were doing and what my options were. I would definitely recommend them.
I'm not a good writer but I felt compelled to say something about Lou and his outstanding team. I hired them to install 2 high efficiency ductless air conditioning units in my home and they were simply exceptional. I am personally in the plumbing field and their work was beautiful. But besides that, I really appreciated that they answered the phone, provided an estimate promptly, showed up when they said they would, were polite and took care of my home. It feels like that should be expected, but I guess not from dealing with contractors in general. I left them alone in my home because I had to go to work and when I came home it was cool!!
It really sucks to have your air conditioning break , but it's great to have these guys around to fix it. Thank you so very much!!!!
This is the second year that a Degree Above services our Central A/C unit and I can't rave enough, Matt the technician is always on time and very friendly. Explains everything in detail as he does his work.
Lou and his team helped install a new central air unit last June. Was professional and took care of everything timely. Highly recommend.
I can't express enough how professional A Degree Heating and Cooling company is, finding people like Lou, Cheryl, Richmond was are recent tech but the others guys are so informative, very nice they are truly a gem. There guys are amazing and I also think there prices are reasonable. I am not big on writing Reviews but I had too for this company and for any family out there in need of a honest trusting company..Thank you A Degree we appreciate you so much.
A Degee Above is excellent. Great service and very professional. I would absolutely recommend them.
We are very satisfied with the quality of work performed and look forward to continuing to call them for future services.
I contacted A Degree Above to inspect the HVAC system before I bought my home and they recommended some items to do. I waited until the spring when it got hot to call them back. Their communication is top notch, which is always the hardest part. Setting up an appointment was so simple and easy. Mr.Borgonos arrived on time and was very professional. He had a mask on with gloves and also wore booties before walking into my house. He then gave me tips on how to maintain my system as well. GREAT SERVICE!