Answers to our Customer's Frequently Asked Questions

WHY SHOULD I MAINTAIN MY FURNACE?

You wouldn’t think about owning a vehicle without getting the oil changed? Look at your heating and cooling system the same way. Maintenance is key to keeping your heating and cooling system in proper working order and your energy/gas costs down. Maintenance should be done on a yearly basis. Not keeping your system maintained can cause the system to fail, leaving you uncomfortable. When you have maintenance on your system, one of our certified technicians will come and clean all internal components of the heating and cooling equipment, which prevents future failures.

WHAT IS SEER?

SEER (Seasonal Energy Efficiency Ratio) is the measure of efficiency by which the cooling process of air conditioners and heat pumps is rated. The higher the SEER number, the greater the efficiency–and therefore greater energy savings. Today, U.S. regulatory agencies require all newly manufactured products to have a 13.0 SEER rating or better. Our full line of air conditioners offer SEER ratings of up to 20.5.

HOW OFTEN SHOULD I NEED TO REPLACE MY HVAC SYSTEM?

Even if your system is currently working, if it is more than 12 years old, you should consider having it replaced with a new system. This can save you up to 50% on energy costs each month and prevent the need for costly repairs in the future. You will also notice a better degree of comfort within your home.